Refund Policy GIBBON UK

If you are unsatisfied with your purchase from Topodium Active Ltd. for any reason, you have 14 days from the date of delivery to request a full refund. You may return any product purchased on the GIBBON website

To qualify for a refund, all the following conditions must be met:

A Return Merchandise Authorization (RMA) must be requested from our customer service team within 14 days of the delivery date. To request an RMA, email

Returned product(s) must be in good physical condition (not physically broken or damaged).

All accessories originally included with your purchase must be included with your return.

The RMA number must be included along with your returned product.

Additional terms and conditions:

Delivery and handling charges, gift wrap fees, and taxes paid (i.e. VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to Topodium Active Ltd.

If you return the product to Topodium Active Ltd. (a) without an RMA from Topodium Active Ltd. or (b) without all parts included in the original package, Topodium Active Ltd. retains the right to either refuse delivery of such return or charge you a restocking fee of 5% of the original price of the product or the retail value of the missing accessories, whichever is higher.

Refunds will be processed and paid within 7-14 business days of Topodium Active Ltd. receipt of product.

Terms of use available at and are incorporated here by reference.

This refund policy is in addition to rights provided by consumer law.